An A-Z guide of Wi-Fi management...everything you need to know to evaluate, install and maximise the effectiveness of your Wi-Fi Network


Just like all technology, Wi-Fi is constantly changing...but how do you keep up?

In just one day, our expert trainer will give you all the information, tools and confidence you need to manage your school/campus network

Learn how to:

  • Evaluate new technology
  • Optimise performance
  • Improve reliability
  • Improve capacity
  • Improve your network security
  • Use analytics to predict problems before they happen


Who Should Attend?

  • ICT Managers or Integrators
  • IT Network or Systems Managers
  • WiFi Managers


  • Universities
  • TAFEs
  • Schools
  • Libraries
  • Training Facilities

Why Attend?

  • Understand how to plan, design, implement, and optimise wireless networking solutions in line with industry best practice, irrespective of vendor selection or implementation
  • Discover the top misconceptions and mistakes that are impacting wireless network performance in high density, high capacity education environments
  • Participate in benchmark testing, network analysis, and step-by-step system optimisation for performance and security
  • Gain an insight into how vendor implemented features and functionality often leaves a less than desirable outcome on system performance, and what you can do to ensure a seamless, consistent end-user experience campus-wide
  • Develop your skills and confidence in optimising, managing, and supporting wireless networking solutions
  • Examine Wi-Fi security from a hacker's perspective. Nothing sets you up better for intrusion mitigation than to gain an insight from a hackers' perspective



"At first I was sceptical because I thought I knew it all. How wrong I was!, The tips and advice he gave me enabled me to boost capacity and reliability in my school beyond what I thought was possible on the budget I had been given"

"Mark Morgan is the most knowledgeable Wi-Fi professional in Australia"

"My day spent with Mark was worth every cent"

"A brilliant training course for novices, as well as a refresher for advanced managers"

What To Bring?

  • Please BYO laptop (Windows preferred for installation of tools) with a dual-band (2.4 GHz and 5 GHz) wireless adapter.
  • Enterprise wireless LAN planning, design, analysis, and performance monitoring tools will be provided for attendee's to use during the Masterclass, and to take away for those wishing to gain further experience with professional tools and utilities.
  • Wireless Internet is provided.



8:30 | Arrival

9:00 | Commencement

9:00 - 10:30 | Session 1: Building Foundation - Understanding Wireless Networking Technology (90 mins)

This session takes a deep dive into wireless LAN technologies, allowing attendee's to gain an in-depth understanding of 802.11 standards, technologies, and Radio Frequency (RF) fundamentals. Participants will explore the similarities, and vast differences between Ethernet and Wi-Fi technology, whilst gaining a greater appreciation of why this technology is one of the fastest growing, yet one of the most complex networking technologies we've seen to date. Learn to appreciate the complexity, but master the fundamentals that lead to success for you and your organisation.

10:30 - 10:50 | Tea & Coffee Break (20 mins)

10:50 - 12:30 | Session 2: Planning for Success - Requirements and Technology Analysis (100 mins)

Through this session, participants will learn how to establish key criteria (business and technical requirements), enabling a better understanding of what wireless networks need to achieve, not just how. Participants will discover what it takes to analyse, plan, design, and implement successful wireless solutions with clear objectives and deliverables derived from business requirements.

We'll take a look at how to set performance benchmarks for the planning of new deployments, as well as taking part in practical hands-on activities and challenges to learn how to analyse existing campus-wide solution performance against established benchmarks. You'll gain access to tools used by some of the most highly regarding industry professionals, and a level of understanding that only network, protocol, and performance analysis can reveal.

12:30 - 1:20 | Lunch Break (50 mins)

1:20 - 2:40 | Session 3: Wireless LAN Security - Intrusion Techniques and Mitigation (80 mins)

This session provides participants a look at the varying types of Authentication and Key Management strategies, WLAN security infrastructure, and how to best secure your environment. We'll take a look at BYOD and Guest Access, company vs. personal devices, and onboarding processes. Participants will put themselves in the mindset of a hacker, learning different forms of attacks, risks, auditing techniques, monitoring, and mitigation strategies.

2:40 - 3:00 | Tea & Coffee Break (20 mins)

3:00 - 4:00 | Session 4: Learning from Experience - Industry Best Practice (80 mins)

Wireless networking technologies have been around for years, so too have the professionals that have been instrumental in developing and progressing this technology. During this session, participants are introduced to a wide range of lessons learnt throughout the years, what to look out for when planning, designing, implementing, and maintaining a wireless network, as well as the top issues to avoid that impact security and performance.

We'll take a look at the difference between vendor and industry best practice, and provide real world demonstrations and interactive challenges that reinforce what not to do, who to listen to, and how to achieve the best outcome within your environment. Finally, we'll end with a step-by-step recap on how to best optimise and maintain a high performing wireless LAN solution with a consistent end user experience, campus wide.

4:00 | Conclusion

Rachael Cilauro

Mark Morgan

Principal Consultant, SpectroTech

About your expert trainer

Mark has a background spanning more than 25 years specialising in Radio Frequency (RF) and wireless technologies, networking, and cryptography. He founded SpectroTech, a globally recognised wireless networking and security consultancy since February, 2003 Mark is passionate about technology, and even more so about empowering people with knowledge and experience in technology. For over 13 years, Mark has been an independent consultant to many independent schools and colleges throughout Australia. He has also been a contract instructor to a wide range of wireless networking vendors including 2 of the top 3 global vendors, and a contract trainer and independent consultant for organisations including Department of Defence, Attorney General's Department, Australian Taxation Office, Telecom New Zealand, RailCorp, Woolworths, and many more. Previously Mark served with the Australian Army where he also represented the Department of Defence on radio frequency management projects with British Aerospace Australia, and ionospheric prediction system trials at Defence Science and Technology Organisation (DSTO). He was recipient of the Best Instructor award from Land Command Training Centre during over a decade of service, and was the first Certified Wireless Network Administrator (CWNA), Certified Wireless Security Professional (CWSP), and Certified Wireless Network Trainer (CWNT) within Australia. Mark has a strong background in hosting, chairing, and presenting at industry events, and has played a key role in ICT strategic consulting for independent schools throughout Australia. His key focus for schools is empowering them to understand key business and technology criteria, aligning technology with established needs, whilst ensuring effective strategies for the planning, design, implementation and optimisation of technology to achieve success.